About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks.  Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud

Job Description

We appreciate managers who think deeply, have a good sense of humor, and love collaboration. Design is a critical part of the product vision. Efforts that go into creating the experiences and crafting the details in our products help transform the way people work. Our ideal candidate advocates for users; leverages data to design our product experiences; and mentors and inspires designers

Duties and Responsibilities

Influence and drive strategic vision within the user-centered design discipline and across other disciplines -

• Demonstrate broad understanding of the product landscape and expertise across various domains
• Innovate and drive solutions across products and complex systems where the problem space is ill-defined
• Exhibit deep understanding of business practices and rationale
• Proactively collaborate within the team and with cross-functional teams.
• Work cross-functionally to advance the design process and agenda within the company
• Work with executives in Product Management and Engineering to drive and lead new projects
• Oversee the work of outside agencies and vendors
• Drive design process, goals, and vision across product design groups.
• Help set organization vision and actively align efforts to achieve it
• Help set team goals and effectively engage team members to achieve goals
• Create wireframes, mock-ups, and prototypes for various platforms (e.g., web, mobile, and desktop)

Lead a team of designers -

• Recruit and hire product designers
• Inspire others to engage and contribute and maintain the cohesiveness of the design team
• Demonstrate design leadership within the team by advocating effectively for the user
• Serve as a key driver for the design process and product strategy
• Contribute to and promote the mission and goals of Product Design both internally and externally
• Review designs to ensure quality and offer design guidance to teammates
• Work with direct reports to establish annual performance and career goals and track their progress
• Write and deliver performance reviews for direct reports
• Take ownership over team designs, decisions, and deliverables

Required Experience/Skills

• 2+ years of experience managing product design teams
• 8+ years of user experience (UX) and user interface (UI) design for multiple products, including experience in:
  • User-centered design methods and techniques (e.g., user research and testing, data analysis, customer journey maps, etc.)
  • Designing for software applications for multiple platforms (e.g., web, mobile, desktop)
  • Working and collaborating in Agile development environments using management and issue tracking software (e.g., Jira)
• Demonstrate high proficiency in creating low- to high-fidelity: wireframes, designs concepts, prototypes, and technical documentation using industry tools (e.g., Figma, Sketch, Adobe CreativeCloud, InVision, Axure, Microsoft Office).
• Demonstrate a passion for design, our users, and collaboration with designers and cross-functional team members.
• Have a solid portfolio showcasing work that exhibits design decisions and strategic thought
• Possesses working knowledge of web technologies and frameworks (e.g., HTML, CSS, JavaScript, React)

Nice to have

• Experience handling budgets
• Experience working at enterprise companies or with remote teams
• Experience with front-end coding

Education 

• Bachelor's degree in visual design, interaction design, human factors, human-computer interaction

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.