Marketing Communications Manager

Req ID: POS-48947

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Marketing Communications Manager

  • Raleigh, North Carolina, United States

Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile tried to fit into Citrix and we realized it doesn’t fit. We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors.

Come join ShareFile! We’re building a team of rock stars to be part of our growth journey and are adding a Marketing Communications Manager to join our growing ShareFile Marketing organization. If you enjoy a fun, fast-paced, dynamic environment and want to be part of a collaborative team where you can make a difference—we want to talk to you!

Role Overview:   The Marketing Communications Manager is responsible for managing the implementation of the marketing communications strategy and programs, including the planning, implementing and monitoring ShareFile’s organic social media strategy and execution. This role will propel the ShareFile brand image through consistent messaging and strategy. He/She will create and manage a social content calendar to build community online, analyze engagement data, and identify trends in customer interactions. The ideal candidate will have direct experience copywriting and in content management. Strong interpersonal, presentation and communication skills are key for this role.

Role Responsibilities:  

  • Develop, implement and manage our social media strategy to increase awareness and drive engagement
  • Design, develop and distribute consistent themes, messaging and branding throughout all communication
  • Create social media content calendar, craft compelling content, and oversee all social media content that will be engaging for ShareFile audiences
  • Supervise all aspects of social media interaction between customers and ShareFile, and ensure a positive customer service experience
  • Develop plans to grow followers on LinkedIn, Facebook, Twitter and YouTube
  • Develop and implement marketing and communications strategies and monitor their success
  • Create internal and external resources required for communication
  • Ensure that project milestones/goals are met and adhering to approved budgets
  • Collaborate with cross-functional teams and coordinate with agency partners / vendors to produce effective materials

Your Superhero Uniform Includes:

  • BA/BS degree required, business, journalism, communications or marketing preferred
  • 3 - 7 years of marketing, communications and/or social media experience

Your Superhero Strengths Include:  

  • Excellent knowledge of LinkedIn, Facebook, Twitter and YouTube
  • Good understanding of social media KPIs
  • Organized and able to multitask
  • Proficient using multi-social posting programs such as Hootsuite or HubSpot

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.

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