Sales Engineer

Req ID: POS-49024

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Blonde, Person, Smile, Head, Face, Woman, Adult, Female, Coat, Executive

Sales Engineer

  • United Kingdom

Sales Engineer


Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile tried to fit into Citrix and we realized it doesn’t fit. We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors.


A ShareFile Sales Engineer uses skills as a technology professional with an understanding of industry practices, company policies and procedures; resolves a wide range of issues in an imaginative and practical way. The Sales Engineer is responsible for identifying and matching technology opportunities with the customer’s business issues and objectives. They must have strong technical knowledge of the products and must understand the value behind the solution.


Role Overview:

  • Requires practical knowledge of ShareFile, RightSignature, and Podio (or similar products)
  • 2-3 years prior engineering experience in a high-tech environment with a demonstrated track record of success in driving customer adoption of technology
  • Uses professional concepts in providing primarily pre-sales technical support for the technical sales process of ShareFile solutions
  • Supports the assigned Citrix sales team from a technical perspective for opportunities in a pre-sales support capacity.
  • Leverages product understanding in their area of focus, to provide technical expertise to the closing sales team and customer through customer needs, overcoming objections, technical sales presentations, product demonstrations and product proof of concepts.
  • Participates in the consultation to prospective users and/or product capability assessment and validation as it applies to the technical sales process.
  • Works on issues that impact design/selling success or address future concepts, products, or technologies.
  • Works with customers and partners to become their trusted advisor with regards to Citrix Solutions and best practices.
  • Creates formal networks with key decision makers and serves as external spokesperson for the organization.
  • Establishes relationships and engage with the technical personnel to identify opportunities and sell Citrix products and services.
  • Conducts product demonstrations and technical presentations remotely or at customer location
  • Provide regular and efficient updates on assigned accounts to sales engineering management.
  • Consistently provides contribution to the broader team’s technical mindshare
  • Seen as a sales professional that can function as a sales representative as needed.


Your Superhero uniform Includes:

  • Experience working with SaaS B2B or B2C products
  • Laser focus on solutions and outcomes
  • Multi-tasker at heart
  • Communicates crisply and with intent
  • Plays independently and well with others


Your Superhero Strengths Include:
  • Bachelor’s degree or equivalent experience
  • Experienced ability to motivate, proactively train oneself, provide trainings for others, and conduct seminars
  • Excellent oral and written communications skills, as well as excellent presentation skills
  • Understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business use cases, and technically close deals
  • Able to articulate and understand the customer strategy and Citrix solution strategy to a technical level of detail for their technical area of focus.
  • Possesses high level of hands-on ShareFile, RightSignature, and/or Podio product knowledge experience
  • Ability to travel within assigned territory and other locations including ShareFile office locations approximately 10% of time
  • Technical certifications a plus


Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.

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