About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks.  Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

What we're looking for

You are a Software Cloud Ops Engineer with minimum 8 years of relevant work experience in Object-Oriented Programming Languages C# and Net Technologies. Hands on programming skills and extensive knowledge of programming constructs, data structures, algorithms, and scripting languages and framework.

You thrive in a collaborative environment and are passionate about implementing functionality in incremental slices of value for the sole purpose of delighting the Customers and millions of End-users. We are looking for individual’s that have a passion for solving problems and enjoy working in a dynamic, innovative, fast-paced, and collaborative environment.

Position Overview

This Software Cloud Ops Engineering Team Culture is a unique blend that combines the Structured Vision and Process Maturity of a Well-Established Software Company with the Innovation, Dynamism, and Vibrancy of a Start-up. Innovation, creativity, and a passion for ever-improving performance drive our company and our people forward.

You will be involved in projects from Conceptualizing Ideas, Research and Rapid Prototyping to Testing, Software Designs, Implementation and Deployment. In this position you will create, build, and deliver innovative solutions and apps that will enable our Customers to scale and transform their business.

Role Responsibilities

• Develop software and provide hands-on technical expertise to design, deploy, and optimize Cloud services.

• Improve the Security, Availability and Performance of the systems you build while managing Cloud Costs (COGS) and maintain Compliance guardrails.

• Build automation using industry tools (like Jenkins, Ansible, etc) to deploy hundreds of different services

• Participate in on-call and identify issues and drive them to resolution and conduct blameless RCA.

• Be the advocate to guide development team to build reliable and resilient service.

• Evangelize and contribute to best practices in library usage and end-to-end architecture. 

• Support and provide guidance to the company's software engineering processes, support and operate our Cloud Platforms.

Basic Qualifications

• Minimum of 8 years of work experience with one or more Object-Oriented Programming Languages; C#, .NET Core, Java or Java Script.

• Minimum 5 years of work experience with managing at least one of the major Cloud Providers including Azure, AWS, or GCP.

• At least 4 years managing and deploying Cloud Infrastructure at Scale within a Public Cloud environment and managing deployments with Infrastructure as code and Immutable infrastructure.

• Experience of converting toil to automated jobs and identify recurring incidents using trend analysis.

• Scripting in PowerShell/Python.

• Good understanding of TCP/IP and networking fundamentals, application layer protocol HTTP.

• Experienced in code review and architecture review.

• Experience with logging platforms and application performance metrics a plus - New Relic, Splunk, Application Insights.

• Strong CS fundamentals, with demonstrated experience of working on big data, troubleshooting problems, and driving them to resolution.

• Azure, AWS, or Azure, DevOps/ Google SRE Certifications is desirable.

Preferred Qualifications

• Experience with container technologies: Azure Service Fabric, Kubernetes, Docker.

• Experience building Cloud services and distributed systems – deployment, monitoring, scaling, debugging is desirable.

• Build automation and tools that will increase the productivity of teams located in different GEOs.

• Previous experience providing input and feedback and guidance to Global Teams regarding decisions surrounding topics such as infrastructure, data architectures, and DevOps/SRE strategy.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.