Senior Site Reliability Engineer

Req ID: POS-48462

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Senior Site Reliability Engineer

  • Ft. Lauderdale, Florida, United States

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks.  Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

You are a Site Reliability Engineer with a passion for DevOps and have experience developing, deploying, monitoring and running cloud services. You have expertise working with public cloud infrastructure providers like Amazon AWS/Microsoft Azure/Google Cloud. You have a solid understanding of Windows development, debugging, administration, automation frameworks and software development experience in C#. NET or Python. If you have handled deployments with Infrastructure as a code, we’d love to speak with you!

  • Position Overview:

    Citrix is rapidly developing and growing its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content teamwork. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and a DevOps mindset in software development, operations, and site reliability engineering.

    In this position, you will be responsible for engineering public cloud services and embracing a DevOps culture. You will drive the technical architecture and standards/process to deliver the best customer experience.

    Role Responsibilities:

    • Develop software and provide hands-on technical expertise to design, deploy, and optimize Cloud services

    • Improve the Security, Availability and Performance of the systems you build while managing Cloud Costs (COGS) and maintain Compliance guardrails. Build automation using industry tools (such as Jenkins, TeamCity, Ansible, etc.) to deploy hundreds of different services

    • Promote and contribute to best practices in library usage and end-to-end architecture. Work with other development teams to design scalable, robust systems using cloud native architecture principals

    • Identify and address patterns in infrastructure and applications that can be solved with a common solution

    • Participate in a 24x7 on call rotation to ensure cloud service availability

    Basic Qualifications:

    • Managed and deployed a cloud infrastructure at scale within a public cloud environment

    • Experience managing deployments with Terraform Infrastructure as Code

    • Experience with at least one of the major cloud providers including Azure, AWS, or GCP

    • Have experience writing applications using C# or Python

    • Requires a University Degree or equivalent experience and minimum 5 years of prior relevant experience; or Master’s degree with 3 years; or PhD without experience

    • Excellent verbal and written communication skills

    Preferred Qualifications:

    • Experience with container technologies: Kubernetes, Docker

    • 5+ years of experience building Cloud services and distributed systems – deployment, monitoring, scaling, debugging is desirable

    • Azure and AWS certifications

    • Scripting in PowerShell/Bash

    • Certified or knowledgeable with scaled Agile Framework for Enterprise (SAFe)

    • Experience with logging platforms and application performance metrics - NewRelic, Splunk, Application Insights


Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.

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