Sr. Business Intelligence Analyst

Req ID: POS-49110

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Sr. Business Intelligence Analyst

  • Bangalore, India

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks.  Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud

About This Team

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile, part of Cloud Software Group, is a business where we see the highest growth potential and we are building a team to capture it! 

As a BI & Reporting Analyst for ShareFile, you will be a “full stack analyst” creating, maintaining, and supporting critical data reporting and modeling needs for business stakeholders and business unit initiatives in support of double-digit growth on a $200M+ business. 

Now, let’s get to the details.

  • Support 1-2 business stakeholders capturing data and business KPI requirements translating them into data requirements and models.
  • Create and maintain data models, data sets, metrics, and dashboards in the data warehouse.
  • Transform raw data into usable output data sets that can be used to design dashboards and key metrics that will drive insights for key decision-making.
  • Query, organize and integrate data across multiple data sources (structured and unstructured) which may include 1-2 of the following specialty areas of focus (prospect & market analytics, GTM trends, opportunity analytics, product and customer data, product usage data, post-sales support, etc)
  • Develop dashboards with data visualizations tuned to help drive business actions and outcomes.
  • Deliver against data & dashboard requests following a defined methodology and approach for data and insight delivery. Leverage an iterative framework of feedback delivery and adjustments.
  • Operational accountability for the daily execution, monitoring, issue remediation, and continuous improvement for select ShareFile business data services.
  • Adhere to data quality and compliance standards. Participate in efforts to enrich data where identified.
  • Evolve the business from reactive to proactive & predictive by owning data science initiatives and experiences leveraging a depth of ML techniques to deliver solutions that mitigate business risk and/or drive growth
Qualifications & Requirements:
  • Degree in statistics, applied mathematics, economics, computer science or other quantitative discipline preferred
  • 3-5 year’s experience in data reporting & analytics using ETL tools and ML techniques
  • Strong data and reporting skills including experience with XLS, Business Intelligence Object reporting, SQL,
  • Tableau.  Experience with ML tools (Phython, R) a plus. 
  • Ability to effectively communicate data insights to non-technical audiences.

Your Superhero Strengths Include:

  •  Ability to distill & transform data into business insights, identifying meaningful indicators and trends.
  • Sharp attention to detail and accuracy in data reporting
  • Startup mindset – highly passionate, team player, high sense of urgency, willingness to roll up sleeves and ability to deal with ambiguity in a fast-paced business
  • Ability to manage multiple priorities and meet deadlinesLens for continuous optimization, automation to drive efficiency, scale, and accuracy
  • Strong technical skills with continuous learning mindset to develop a deeper understanding of the business

Pay & Benefits Summary

Provide details on what the candidate will receive in exchange for their work, such as:

  • Health benefits
  • Tuition reimbursement
  • Team outings and events
  • Flexible working location policy

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.

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