Candidate Advisory

 

Unauthorized individuals claiming to be Cloud Software Group employees may extend false employment offers in an effort to steal money and personal information from job seekers. These scams use legitimate job boards and social media platforms and may use an unauthorized, or spoofed, Cloud Software Group logo, employee name and title, and/or social media account. The perpetrators may require an initial investment, such as a payment for a work visa, or may send a check that allows them to gain access to the job seeker’s financial account(s) after the check is deposited.

Cloud Software Group takes this matter seriously. By raising awareness, we hope to prevent job seekers from falling victim to these scams. Do not engage if you believe a communication is fraudulent.

Cloud Software Group, and its business units, will never request money, bank account numbers, or credit card information from an applicant to secure a job as an employee or a contractor. Cloud Software Group also does not require individuals to release personal data—such as a postal address, social security number, tax documents, or banking information—early in the interview process. Beware of schemes that require the job seeker to create an online account, potentially to collect personal information, using a counterfeit website.

Cloud Software Group representatives communicate and transmit job offers using email addresses that end with @cloud.com, @tibco.com, or @citrix.com. Cloud Software Group does not conduct job interviews through texting or platforms such as Google Hangouts and typically conducts a formal job interview prior to extending an offer. Job offers from free webmail accounts—such as yahoo.com, hotmail.com gmail.com, or live.com—likely are not legitimate. Candidates can reach our representatives at a Cloud Software Group office via a published telephone number.

 

To check the legitimacy of a job, visit https://careers.cloud.com

To report a suspicious job ad or email, contact AskSecurity@citrix.com and include as much detail as possible (for example, the job board where the false ad was placed, names or accounts of fraudulent recruiters, and any documentation that will assist us in an investigation).

If you believe you have been a victim of a crime, contact your local authorities or the FBI’s Internet Crime Complaint Center at ic3.gov

For more information on job scams, view the Federal Trade Commission website.