About This Team:
In this role, you will be a vital part of a fast-paced, high-performing People Operations team that is committed to driving measurable business impact. We offer more than just a job; we offer a chance to be at the forefront of global HR strategy and data governance, particularly during periods of exciting corporate growth through M&A.

Job Description/Responsibilities:

• Support the day-to-day administration of the India & APJ benefit programs (e.g., medical, life insurance, retirement and leave programs).

• Coordinate benefits onboarding and offboarding processes for employees across multiple countries.

• Act as a point of contact for employee and People Operation inquiries related to the India & APJ benefits.

• Support the benefit renewal process across the India & APJ countries including data gathering, data review, and implementation of program changes

• Maintain time off policies including Workday processes ensuring they are up to date and accurate

• Manage and execute day-to-day vendor management tasks, ensuring seamless administration and full compliance with the respective benefit programs and policies.

• Work with the respective country’s brokers to administer and monitor the Benefits operations activities pertaining to medical insurances

• Draft and maintain benefit communication materials on company intranet and new hire materials for onboarding

• Support data gathering for insurance contracts including salary updates and qualified life events

• Ensures compliance with governmental regulations related to benefit programs and labor law. 

• Support the People Services team by providing policy information, process guidance and managing escalated employee issues to proper resolution.

• Maintain effective relationships with brokers and vendors at a regional level. Escalate issues appropriately and hold vendors accountable for service and solutions.

• Supports M&A activity including gathering data, preparing side-by-sides, and recommendations

• Complete benefit surveys for our association memberships

• Participate in projects and global programs, as needed
   

Required Experience/Skills:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field and/or equivalent experience.
• 3–6 years of experience in benefits administration or HR analytics
• Expert-level proficiency in Microsoft Excel for data manipulation, modeling, and advanced analysis.
• Deep functional knowledge of Google Workspace tools (Sheets, Slides, Docs), Microsoft Office tools for collaborative project tracking and presentation.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.