Lead Product Designer

Job Description Summary

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors.

As a Lead Product Designer, you’ll work with Product and Engineering teams to ensure ShareFile’s customers can manage their content and collaborate with their clients efficiently from any device. You will also play a pivotal role in setting up design culture as we look to realize double digit growth on $200M+ revenue in a fast-growing market.

Role Overview

Now, let’s get to the details. This role will have ownership of end-to-end design delivery as a part of the product development process and will work closely with user researchers, product designers, and cross functional team members to deliver high quality design solutions with strategic intention. This includes:

• Work independently and effectively in a fast-paced environment 

  • Organize and lead large, complex projects with ease and confidence, including initial project planning, managing timelines, and communicating project status

  • Create wireframes, concepts, prototypes, and high-fidelity visual designs to effectively communicate design solutions across the entire release

  • Lead and/or partner with user research to validate assumptions and inform design decisions

• Communicate design work within the user experience team and with cross-functional teams

  • Present designs in a clear, confident, and concise manner to diverse audiences, incorporating data, user insights, competitive analysis, concept designs, and business knowledge to rationalize and drive ideas for improvements or new features

  • Explain rationale for design decisions within a larger context

  • Frequently seek diverse feedback, receive and weigh with a growth mindset, and integrate as appropriate

• Collaborate within the user experience team and with cross-functional teams

  • Collaborate closely with research and contribute to research strategy

  • Collaborate with cross-functional teams including product management, engineering, and others to ensure design solutions meet business and user needs

• Provide solutions with strategic intention

  • Develop a deep understanding of business practices and rationale

  • Identify opportunities for research in your product area and work with user research and/or UX leadership to prioritize and plan

  • Seek opportunities to push our product experiences by introducing predictive and future-focused concepts that elevate what exists today

  • Proactively identify, troubleshoot, and resolve issues as they arise

• Demonstrate subject matter expertise in user-centered design

  • Advocate for the role of research and design throughout the product development process

  • Effectively advocate for the user when working with partners across functional areas; Provide coaching and mentorship on how to apply design thinking and human-centered design principles

  • Offer guidance and mentorship to more junior designers

  • Stay up-to-date with design trends and best practices and incorporates new techniques into work

Your Superhero Uniform Includes

• 8+ years of user experience (UX) and user interface (UI) design, including experience in:

  • User-centered design methods and techniques (e.g., user research and testing, data analysis, customer journey maps, etc.)

  • Designing for software applications for multiple platforms (e.g., web, mobile, desktop)

  • Working and collaborating in Agile development environments using management and issue tracking software (e.g., Jira)

• Bachelor's degree in visual design, interaction design, human factors, human-computer interaction, or equivalent professional experience

• A solid portfolio showcasing product design experience and process

• Proficiency in creating low- to high-fidelity wireframes, design concepts, and prototypes using industry tools such as Figma and Adobe CreativeCloud

• Strong understanding of design thinking, user-centered design, problem solving, and design systems

• Passion for design, users, and collaboration with designers and cross-functional team members

Your Superhero Strengths Include

• Working knowledge of web technologies and frameworks (e.g., HTML, CSS, JavaScript, React); experience with front-end coding a plus

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.