About Tibco

TIBCO Software Inc. is a business unit of Cloud Software Group that provides enterprise software and enables businesses to reach new heights on their path to digital distinction and innovation. From systems to devices and people, we interconnect everything, capture data in real time wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation.

Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products, we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.

We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO – we are just scratching the surface.

Product Overview

The Tibco Control Plane brings together TIBCO capabilities in a unified experience on any cloud platform, hyper-v, or bare metal infrastructure. It allows customers to manage and monitor TIBCO applications and services on private cloud or on-premises enabling customers to use TIBCO in a hybrid manner.

Role Overview

As a Lead QA Engineer you will be responsible for defining and executing a comprehensive quality strategy that includes both manual and automated testing for our cloud-based applications. You will lead the testing efforts, come up with detailed test plans that focus on customer centric use cases. You will act as a hands-on leader, working closely with developers, QA engineers, and Product Managers to ensure high-quality product releases. This role requires a deep understanding of UI and API testing, strong automation expertise, and hands-on experience with cloud technologies like AWS and Azure and Kubernetes. As a key leader, you will be a technical expert, a problem solver with a can-do attitude, and a mentor to junior team members, driving quality best practices across the team. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.  You will take on a critical technical role in the creation of several crucial components that make up our signature offering. Your expertise and dedication will be integral to the success of our product.

Responsibilities

Quality Strategy & Planning

Design and own the end-to-end quality strategy, focusing on complex test scenarios that simulate real-world customer journeys.

Lead technical discussions with Development and Product teams to define test scope, schedules, identify risks, and ensure comprehensive coverage.

Analyze customer feedback and support tickets to continuously refine test plans and prioritize testing efforts on critical workflows.

Hands-on Testing & Automation

Perform hands-on exploratory, functional, and regression testing to identify and document defects effectively.

Design, implement, and maintain a robust, scalable test automation framework for both UI (e.g., Cypress, Playwright) and APIs (e.g., REST Assured, Postman).

Drive the integration of automated tests into our CI/CD pipeline (e.g., Jenkins, TeamCity) to improve release efficiency and reliability.

Evaluate and champion new tools and technologies, including AI-driven solutions, to continuously improve our testing processes.

Leadership & Mentorship

Mentor and guide QA engineers, fostering a culture of quality, collaboration, and continuous improvement.

Lead by example in technical problem-solving and act as the subject matter expert for all things related to quality assurance.

Communicate test results, quality metrics, and release readiness clearly to stakeholders across the organization.

Qualifications

Required Qualifications

• Experience: 10+ years in Quality Assurance, with a proven track record of leading QA efforts for complex, enterprise-grade software.

• Education: Bachelor's degree in Computer Science, Engineering, or a related field.

• Cloud & Containerization: Deep, hands-on expertise with cloud platforms (AWS, GCP, or Azure) and container orchestration using Kubernetes (K8s).

• API Automation: Strong proficiency in API testing and automation using tools like Postman, REST Assured, or similar frameworks.

• UI Automation: Significant experience building and maintaining UI automation frameworks with modern tools like Selenium, Cypress, or Playwright.

• Programming: Proficiency in a programming language such as Python or Java for writing automation scripts and frameworks.

• CI/CD: Experience integrating automated testing into CI/CD pipelines using tools like Jenkins, TeamCity, or GitLab CI.

• Experience testing microservices architectures.

• Familiarity with at least one relational database (e.g., PostgreSQL, MS SQL Server).

• Ability to thrive in a fast-paced, agile environment

• Problem-solving mindset & good debugging skills

Preferred Qualifications

• Knowledge of monitoring and logging tools such as Prometheus, Elasticsearch, or Kibana.

• Understanding of security best practices within cloud and automation contexts.

• Exposure to AI-driven testing tools and frameworks.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please email us at AskHR@cloud.com for assistance.