About the job
The Lead Sales Enablement Architect, reporting to the Director of Enablement, is the voice of sales within the Enablement team. You define and manage role-based curricula as well as identify process and tool optimizations to support the development of knowledge, skills, and behaviors that contribute to business outcomes. You are not an order taker, but a trusted advisor to the sales organization.

You continuously monitor the learning activities of Citrix sales roles and track growth against the competency framework. You own monitoring enablement efforts based on measurement plans to correlate enablement to seller success and achievement of business outcomes. You provide a strategic perspective on content investment, assuming ownership of the sales learning journey and consistently implement solutions to drive behavior change. You directly oversee and approve the work of a learning production vendor and are accountable for the comprehensive learning experience of your audience in the LMS/CMS.

You have a deep understanding of learning design, program development, implementation & rollout of modern learning experiences. You excel with AI features/functions/embedded learning platforms, stay updated on evolving learning technologies, and keep a pulse on what is new in the sales enablement world. You have successfully delivered advanced sales enablement for both senior sellers and sales managers.
 

Key Responsibilities

• Consult on strategic business initiatives that enhance the success and support sales roles

• Act as trusted advisor to sales leaders to identify opportunities, analyze business performance and create strategies to support

•  Collaborate with enablement team and extended teams to align plans and priorities

• Deliver learning content that is engaging, predictive, & outcome focused, minimizing non-sales time, developing a curriculum & learning program in line with skills competency framework.

• Conduct needs assessments to identify gaps and determine solutions.

• Evaluate the quality and effectiveness of training materials, continuously monitoring their impact, & refining as needed.

• Be the voice of the seller not only with third-party vendors but within the Enablement team and broader Marketing team, to design and develop curricula for effective learning experiences (including SKO), process and tool improvements, and propose feedback loop mechanisms

• Ensure frontline managers have the data insights, knowledge and skills to coach and drive team readiness.

• Monitor and regularly report on learning engagement, skill growth, program achievement and the business impact of learning initiatives.

• Be a problem finder as well as a problem solver.
   

Requirements

• Bachelor’s degree in Instructional Design, Education, or related field with minimum of 8 years of prior relevant experience; or Master’s degree with 6 years; or PhD with 3 years of experience

• Experience implementing coaching programs.

• Experienced in LMS & CMS management, and program development.

• Strong project management skills.

• Ability to distil complex information, think creatively, and communicate clearly, concisely, and engagingly to a variety of audiences

• Experience in operationalizing role-based competency frameworks

• Skilled in cross-functional collaboration and comfortable communicating with sales leaders

• Strong understanding of program evaluation and learning effectiveness, data fluency.
   

Desired Skills

• Experience using AI-embedded platforms & tools.

• Experience engaging with and presenting to executives.

• Experience working with training & content production vendors.

• Skilled in cross-functional collaboration

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $126,935-$190,403 CA generally ranges: $132,454-$198,682 All other locations fall under our General State range: $110,378-$165,568 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
 

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749, HR directly via (954) 229-6896 or email at AskHR@cloud.com for assistance.