About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks.  Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device:  YOU!

What we're looking for:

·        You are a Senior software engineer who knows how to apply engineering principles to operations. You are well versed in a large number of technologies and welcome new tools and techniques. You work in conjunction with fellow developers and operations members to come to the best possible solution. You are always looking for patterns and ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale.

Position Overview

Citrix is rapidly developing and expanding its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content collaboration. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and dev-ops process in software development, operations, and site reliability engineering.

Role & Responsibilities

• Responsibilities for this position are for day-to-day operations and general engineering efforts for scalability, availability, security, and cost for Citrix NetScaler products.
• Work with the development teams to design scalable, robust systems using cloud architecture
• Build automation using industry tools (like Chef, OpsWorks, CloudFormation, Ansible, Terraform) to deploy hundreds of different services
• Develop innovative ways to smartly measure, monitor & report application and infrastructure health.
• Gain deep knowledge of our application stack
• Experience improving the performance of micro-services and solve scaling/performance issues
• Capacity management and planning
• Function well in a fast-paced and rapidly changing environment
• Ensure a high degree of availability across all our service offerings
• Identify bottlenecks and problems throughout the infrastructure
• Drive projects/technical initiatives and architectural/technical service improvements.
• Participate in Incident Management/on-call rotations for service-related issues during off-business hours/weekends/public holidays.

Basic Qualifications

• Requires an Engineering Degree (BE/BTech/BS) or higher in CS as your educational Qualification.
• 6+ years of relevant experience in designing, analyzing, and troubleshooting large-scale distributed systems.
• Good understanding of automation and frameworks like Chef, Ansible, Docker, Kubernetes, Serverless architectures, ARM, PowerShell
• You have hands on experience building Cloud services and distributed systems – deployment, monitoring, scaling, debugging.
• You are proficient in one or more large public cloud providers AWS(preferred), Azure or GCP, or in large-scale PaaS/SaaS on any platformo   Rich DevOps skills across CI/CD, SCM, Builds and Releases, Continuous Integration Tools and frameworks
• Hands on experience with infrastructure as code
• You have a good understanding of security concepts at scale
• Working in an Agile team implementing Scrum practices

Additional Skills

• Great written and verbal communication
• Ability to work for a geo-distributed cross-functional group
• Demonstrated ability to own and deliver projects independently
• Demonstrated ability in technical mentoring and coaching
• Strong interpersonal communication skills (including listening, speaking, and writing) and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc.

What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work.  If you’re an engineer, we’ll give you plenty of ways to test your skills on cutting-edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we’d love to talk.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please email us at AskHR@cloud.com for assistance.