Job Description/Responsibilities:

• Define and execute on the technical product roadmap, prioritizing initiatives that
  enhance scalability, security, performance, and address technical debt.
• Partner closely with engineering, acting as the primary liaison between product and engineering, translating customer and business requirements into actionable technical tasks. This involves daily collaboration with the engineering team, primarily located in Pune, India.
• Deeply participate in architectural discussions and PI planning, ensuring alignment on technical trade-offs, feasibility, and release schedules.
• Lead and manage cross-functional programs, ensuring successful delivery of key product initiatives and achieving defined program objectives.
• Champion release management best practices, ensuring that release plans are
  comprehensive, well-defined, and executed effectively.
• Drive initiatives to improve developer experience, including API usability and
  documentation clarity.
• Contribute to and improve product development processes, identifying and implementing operational efficiencies.
• Work closely with the Principal Product Manager to refine the product roadmap, focusing on areas that support pixel-perfect reporting, embedded BI, and customer usability, while ensuring alignment with the overall product strategy and technical vision
• Engage with the developer community to gather feedback, understand integration challenges, and advocate for feature enhancements.
• Work with the Customer Success team to identify recurring technical issues and prioritize solutions that reduce customer friction and churn.
• Conduct technical deep dives with strategic customers to understand use cases and recommend improvements.
• Ensure all technical initiatives are documented clearly and concisely.
• Collaborate with internal teams to produce technical guides, API references, and
  upgrade documentation to simplify adoption and usage.

Required Experience/Skills

• Familiarity with Jaspersoft or similar reporting/BI platforms.
• Large scale program management.
• Strong understanding of business intelligence tools, data analytics, or reporting
  platforms.
• Technical acumen with a foundational understanding of:
  - APIs and integration best practices.
  - Data connectivity (SQL, NoSQL, Big Data, and cloud data sources).
  - Cloud infrastructure (AWS, Docker, Kubernetes).
  - Security protocols (role-based access, API security).
• Proven experience collaborating with engineering teams to address technical
  trade-offs and prioritize initiatives.
• Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Preferred Experience/Skills

• Product Management experience.
• Hands-on experience working with REST APIs and data visualization tools.
• Experience engaging with developer communities or supporting open-source projects.
• Background in managing technical documentation and improving developer
  experience.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please email us at AskHR@cloud.com for assistance.