Sr. Sales Ops Analyst

Req ID: R101293

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Sr. Sales Ops Analyst

  • On Site
  • Bengaluru, Karnataka, India
  • Citrix
  • Comfortable working on high visibility quoting projects with high deal value.

  • Accountable for the delivery of their daily SLAs, weekly performance, quarterly reviews, and yearly ratings.

  • Adaptive to work on new projects, the projects would be complex in nature and may have to deal with the project independently with less supervision.

  • Proficient in documentation and should take the lead in the documentation of new processes/projects in a structured manner.

  • Proficient in quickly grasping new concepts and skillfully handling a variety of dynamic projects and tasks, adept at delivering speedy resolutions.

  • Reviewing processes and should have the vision to amend processes for better results and work independently.

  • Review complex processes and break them into simple steps and identify systems and products that may require improvement.

  • Experience working in roles that demanded precision, an eye for detail, clear communication, and healthy relationship building to deliver the operational deliverables timely.

  • Strong communication and the ability to articulate a complex problem in simple language to make it easy to understand for cross-functional projects, IT, and other related departments.

  • May be required to get on calls with sales representatives, internal, or external partners to define quoting or deal requirements.

  • Works closely with their manager, lead, and other team members on ideation, simplification, and optimization of the processes.

  • Needs to possess the qualities to effectively persuade and align with key stakeholders across legal, product, and other teams, ensuring successful delivery on commitments.

  • Requires 5-7 years of hands-on expertise in CPQ (Configure, Price, Quote), deal management, funnel optimization, and intricate quoting methodologies.

  • Encouraged to proactively show willingness in aiding team members, whether within or outside the immediate team, by readily offering assistance whenever required.

  • Looking for a team-oriented individual with certifications in coaching methodologies and a strong grasp of Scrum or Agile methodologies.

  • May be required to work under delegated responsibilities from senior management, leadership, or program managers to manage large projects.

  • Requires a minimum of 2-3 years' experience within a product or SaaS-based organization.

Nice-to-Haves

  • Lean 6 Sigma experience

  • Experience in the Salesforce and CPQ process would be an added advantage.

  • Experience in a technology company

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.

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