Position Overview:

Lead Software Engineer position in NetScaler Protocols team that requires you to study, design, code and test new protocols, enhancements or customer requirements. Engineer is required to participate in customer calls, understand issue in depth, be able to articulate, share plan of action, fix issues and validate. Quality consciousness and customer focus needs to a second nature for succeeding in this role.

Roles and responsibilities:

• Innovation and conceptualisation of protocol enhancements, study of standards / specifications

• Be an integral part of the NetScaler protocol stack developement team owning specific protocol stacks (L4 – L7) or NetScaler features like caching, compression, protocol extensions

• Designs, develop and test proxy functionality in NetScaler (ADC) product

• Analysis of complex customer issues using gdb core files, tech support bundles, network traces & system logs

• Key focus on quality, product performance, customer responsiveness, debug-ability

• Participate in design, code reviews of peer engineers, mentor team members on new areas

• Automate and integrate test suites along with feature development as part of continuous integration and development process

• Participate in innovation tech fairs, hackathons and ideate on new product enhancements

• Work closely with cross functional teams like product management, support, performance & system test, product documentation teams

• Present and demonstrate new ideas, functional enhancements and exploratory / patentable work

Basic Qualifications:

• University Degree (BE, BTech) or equivalent experience and minimum 8 years of prior relevant experience; or Master’s degree (MS, MTech ) with 6 years; or PhD with 3 years of experience.

• Outstanding C coding skills; Additional development experience in Python / Go is a plus

• Experience and in-depth understanding of any one of the following protocols TCP, QUIC, HTTP/x (1.1/2/3) is a must

• In depth understanding of TCP stack / hands on TCP stack development experience will be seen as a huge advantage

• Knowledge of Caching algorithms, compression methodologies is a plus

• Strong networking fundamentals and system software is desirable

• Excellent debug-ability, use of network traces to identify issues, gdb core file analysis, scripting is mandatory

• Outstanding in Data structures and algorithms.

• Proficiency in Systems/Server software development, multi-threaded programming, networking concepts/fundamentals.

• Proficiency in Unix/Linux development platform, network and systems programming + debugging.

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.