When Citrix pioneered remote access, we believed people should be able to securely work from anywhere in any way they needed. Three decades later, that’s more true than ever. It’s what drives us to create technology that transcends the constraints of time, place, infrastructure, networks, and devices. And it’s the reason organizations around the world trust us to keep their apps available, their data safe, and their people productive – wherever and whenever work happens.
Citrix’s advanced virtualization, networking, endpoint, and security solutions have been integral to our customers' strategic goals for over 30 years and have helped define what’s possible in a dynamic, Zero Trust world. Over that time, we’ve continued to develop industry-leading solutions like Citrix DaaS, Citrix Cloud, NetScaler, Unicon, Secure Private Access (SPA), Enterprise Browser, Endpoint Management (MDM/MAM), XenServer, uberAgent, and more.
About the Role:
As a Solutions Architect on the North American Enterprise Markets team, you will be pivotal in designing and implementing Citrix solutions that drive our client's business transformation. You also will drive leading go-to market (GTM) strategies that shape your recommendations and how your supporting Account Technical Strategist team positions our solutions. Day-to-day, the successful candidate will assess business requirements, design Citrix/NetScaler architectures, provide guidance on best practices, research industry trends, and prescribe execution plans. The ideal candidate is passionate about bridging the gap between business needs and technical solutions, ensuring optimal alignment.
Citrix Solutions Architects provide expert guidance to an aligned set of customers, helping them leverage Citrix technology to create value. Travel is a required part of the role (up to 50%), and we offer a flexible work environment, allowing you to balance professional commitments with personal life.
What You Will Do:
Research customer industry, information technology, and technical trends
Design and implement Citrix solutions tailored to client requirements
Engage with stakeholders to assess business needs and recommend suitable Citrix architectures
Provide technical and go-to-market leadership within the organization
Collaborate with account teams to provide technical expertise during client engagements
Develop strategies to improve and optimize existing Citrix deployments
Ensure client solutions comply with external regulatory and security standards
Identify potential risks in implementations and design mitigation strategies to address these challenges
Work closely with the security and infrastructure teams to ensure that Citrix solutions are both secure and efficiently integrated within the larger IT environment
Scale lessons learned and leading practices through collaboration with enablement counterparts
What You Will Bring:
Bachelor’s degree or equivalent experience
5+ years of technical customer service experience in high-tech, indirect sales, and/or consulting with a record of success in driving customer adoption of technology
Previous client-facing roles or consultative experience
Understanding of Citrix’s competitive domain and technologies
Proven track record of designing and implementing Citrix solutions
Strong understanding of business processes and their implementation into enterprise applications
Capable of understanding the business case and articulating the underlying technical solution
Ability to quickly grasp and distinctly explain technological and business concepts
Extensive experience in project management
Strong stakeholder management skills
Analytical and negotiation skills
Extensive experience in concept development
Ability to work independently with limited oversight
Prioritizes and manages many diverse tasks, objectives, and risks
Excellent oral and written communications skills, as well as excellent presentation skills
Ability to work in and successfully navigate complex and matrixed organizations
Ability to travel
Broad understanding of the following:
DaaS / VDI
Applications
Enterprise Browser
Enterprise Mobility Management
Networking
Enterprise Security
Data Management
Data Analytics
Endpoints & Thin Clients
What Will Help You Standout:
Personal interest in cloud transformation and its impact on businesses
Familiarity with complementary cloud technologies and integrations
Passion for technology and innovation, and a proven “forward thinker”
Professional certifications such as:
Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)
Microsoft Certified Azure Administrator, or Azure Solutions Architect
AWS Certified Cloud Practitioner
Google Associate Cloud Engineer
Updated Security Certifications
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749, HR directly via (954) 229-6896 or email at AskHR@cloud.com for assistance.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $139,553-$209,329 CA generally ranges: $145,621-$218,431 All other locations fall under our General State range: $121,350-$182,026 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Working in Citrix is a perfect balance of work and play between professional and my personal life.
- Lead Technical Support Engineer
I’ve been interested in working in tech ever since I was a little girl and I’m thrilled to work for a company that helps to secure the world and allows employees to access their company’s resources in a very secure manner.
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This sounds a bit crazy. But being in IT for over 20 years now, Citrix was the first company where we actually embrace our own philosophy in regards to what we drive in our customers about flexible working.
- Citrix Service Provider Area Manager
I can see the leadership team's commitment to diversity and inclusion and actions they're taking to really get us on the right path. It’s really important to have a place like Citrix where I know my contributions, my input, my insights are valued and I can be my authentic self.
- Enterprise Relationship Manager
When I joined, everyone went above and beyond to make me feel welcome. The training, resources, and support made onboarding easy.
- Federal Account Manager